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Image	Course	Description	Price	Created On	Last Updated On	categories_ID
	PRINCE2® Project Management - Foundation 6th Edition + Official Exam(P2FE)	About the course: PRINCE2® provides best practice guidance that gives individuals and organizations the essentials of running a project. PRINCE2 is easy to learn and a flexible method that can adapt to all types of project.	895.00	29/03/2022	05/04/2022	4
	PRINCE2® Agile Project Management - Foundation and Practitioner + Official Exam(P2PMFPE)	PRINCE2® provides best practice guidance that gives individuals and organizations the essentials of running a project. PRINCE2 is easy to learn and a flexible method that can adapt to all types of project. Because PRINCE2 is generic and based on proven principles, organizations adopting the method can substantially improve their organizational capability and maturity across various areas such as business change, construction, IT, mergers and acquisitions, research and product development. The best practice is supported by the PRINCE2® certification scheme which provides a two tier Foundation and Practitioner level qualification. With this bundle, the price also includes the related certification exams (which must be booked separately via the course publisher - details below).	1495.00	29/03/2022	05/04/2022	4
	PRINCE2® Project Management - Foundation & Practitioner 6th Edition + Official Exam(P2PMFPOE)	About the course: PRINCE2® provides best practice guidance that gives individuals and organizations the essentials of running a project. PRINCE2 is easy to learn and a flexible method that can adapt to all types of project. Because PRINCE2 is generic and based on proven principles, organizations adopting the method can substantially improve their organizational capability and maturity across various areas such as business change, construction, IT, mergers and acquisitions, research and product development. The best practice is supported by the PRINCE2® certification scheme which provides a two tier Foundation and Practitioner level qualification. With this bundle, the price also includes the related certification exams (which must be booked separately via the course publisher - details below). Benefits: - Provides flexibility for those wishing to study at a time, pace and place convenient to them - A flexible choice of different self-study options, including a blended-learning package combining self-study with a classroom based revision day - A cost-effective solution for both individuals and organisations - People using PRINCE2® Passport achieve a higher score in the Foundation exam - PRINCE2® Passport is achieving higher pass rates in the Practitioner exam compared to classroom training - Online learning gives you the freedom to access from any location. Package Content: - 12 modules with associated interactive and video presented lessons - Notes to support each lesson and references to the PRINCE2® Manual (please note that the Manual is not included with the cost of the course, and must be obtained separately). - Module level exam simulation directly aligned to the PRINCE2® syllabus - Online support, forums, chat and progress reports - PRINCE2® Foundation and Practitioner exam simulations - Interactive exercises to consolidate the learning - Extensive Exam Approaches module to support the “Objective Testing” Practitioner exam Learning Modules: 1. Getting Started What is a project? 2. Introduction to PRINCE2® 3. Processes - SU and IP Starting Up a Project (SU) Activities and Management Products including the Daily Log, Lessons Log, Project Brief, Project Product Description and Outline Business Case. Initiating a Project (IP) Activities and Management Products including the Management Strategies, Business Case, Product Descriptions, Risk, Issue and Quality Registers and the PID. 4. Processes - CS and MP Controlling a Stage (CS) Activities and Management Products including the Issue Report, Checkpoint Report, Plans, Product Descriptions, Configuration Item Record, Product Status Account, Lessons Log, Highlight Report and Work Packages. Managing Product Delivery (MP) Activities and Management Products including the Work Package, Checkpoint Reports, Quality Register and Team Plan. 5. Processes - DP, SB and CP The objectives and context of the Directing a Project (DP) process. Managing a Stage Boundary (SB) and Closing a Project (CP) Activities and Management Products including End Project Report, Lessons Report, Benefits Review Plan. 6. Organization Theme Organisation Structure, Roles and Responsibilities for Project Board, Project Assurance, Change Authority, Project Manager, Team Manager, Project Support 7. Business Case Theme Outputs, Outcomes and Benefits; Types of Business Case; Benefits Review Plan; Links with the processes. Tailoring. 8. Risk Theme Risk Management Strategy; Risk Register, Appetite and Tolerances; Risk Responses; Risk Management; Risk Budget. Links with the processes. Tailoring. 9. Plans Theme Project, Stage and Team Plans; Product Based Planning; Estimating; Scheduling; Links with the processes. Tailoring. 10. Quality Theme Customer Quality Expectations and Acceptance Criteria, Quality Management Strategy; Quality Audit Trail; Project Assurance vs Quality Assurance; Quality Control, Links with the processes. Tailoring. 11.Change Theme Issue and Change Control Procedure; Types of Issues; Change Budget; Change Authority; Configuration Management Strategy. Tailoring. 12. Progress Theme Tolerances and Delegating Authority; Management Stages; Project Controls; Event-based and Time-based controls; Reviewing and Reporting Progress, Escalating Issues and Exceptions; Tailoring. 13. Examination Approaches Hints and tips on exam approach; Style of questions; Full Foundation and Practitioner exam simulation with references to the PRINCE2 Manual and interactive adaptive reasoning feedback. All modules include related Lessons, Interactive Tasks, Visualisation Mind Maps and Extensive Foundation and Practitioner Exam Simulations. Exams/Qualification Info: Foundation: 1 hour, closed book, 75 multiple-choice questions. Practitioner: 2½ hours, open book (PRINCE2® manual only), 8 scenario-based objective test questions. Passing the exams will give you internationally recognised professional qualifications.	1495.00	01/04/2022	05/04/2022	4
	PRINCE2® Agile Project Management - Foundation + Official Exam(P2APMF)	About the course: This accredited course helps you get qualified and become immediately productive as a member of a agile/project environment. This course prepares you for an internationally recognised qualification in PRINCE2 Agile® Project Management, a best practice for Agile Project Management. With this bundle, the price also includes the related certification exam. PRINCE2 Agile® combines agile concepts with the world’s most popular approach to project management. Developed in response to user demand, the PRINCE2 Agile certification teaches you to blend structure, governance and control with agile methods, techniques and approaches. PRINCE2 Agile® is a forward-thinking certification blending the flexibility and responsiveness of agile with the defined governance of PRINCE2® It is designed to help professionals tailor management controls when working in an agile environment, this certification will help you to understand PRINCE2 governance requirements, agile concepts and techniques and the interface between them. Benefits of Method: - Allows you to focus on both management and delivery - Works with any established agile approach - Helps you to be on time and hit deadlines more consistently - A collaboratively-built approach that is corporate friendly - Increased stakeholder confidence - Tools to manage and react to changing requirements. - Enhance your CV and boost future employment prospects. This accredited course aims to provide you with a straight forward route to becoming a certificated at the Foundation level in your own time and at your own pace Foundation - Course Content: - 7 modules with associated engaging, motion graphic video presented lessons - Notes to support each lesson and references to further suggested reading. - Support materials and exercises to consolidate the learning - Foundation level sample questions to test and embed the learning - Eligible for 30 CPU/PDU points. FAQs 1) Are there any prerequisites to take the course? Familiarity with projects and Project management is useful but not essential. PRINCE2 Agile Foundation has no prerequisites. Those without any pre-existing knowledge of PRINCE2 are eligible to sit the certification as this will be covered during the training. 2) Who should take this course? This course is aimed at project managers, aspiring project managers and anyone who manages projects. PRINCE2 Agile is suitable for anyone who delivers projects, large or small, in an agile context. It is a valuable training and certification scheme for anyone working within an agile project environment, whether they're a project manager, project support or part of the wider project team. Including, key delivery team staff such as product owners, Scrum Masters and developers. Business professionals with an interest in iterative and incremental project delivery through collaborative working. This is an accredited course eligible for CPDs/PDUs and prepares you for a qualification in PRINCE2 Agile® Project Management. 3) What will students achieve or be able to do after taking your course? - Understand key concepts relating to projects and PRINCE2 - Understand key concepts relating to projects and PRINCE2 Agile - Understand how PRINCE2 principles, themes, processes and management products are tailored and/or applied in an agile context - Understand the agile ways of working, key terms and techniques. - Understand the focus areas in an agile context - Help you to become immediately productive as a member of an agile/project environment - Prepare you for a Foundation level qualification in PRINCE2 Agile® Project Management. - Eligible for 30 Category - C PDUs or CPDs 4) How do I book my exams? To book the online exam, please contact ExamAdmin@spoce.com before the end date of your course. Exams must be taken before your course expires. Please provide your name, email, course name and course end date. You will then be contacted with the relevant information. Exams are provided online using a remote proctoring system. The PRINCE2® Agile course on this page is offered by SPOCE Project Management, ATO/Affiliate of AXELOS Limited. PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.	895.00	01/04/2022	05/04/2022	4
	MSP® Programme Management - Foundation + Official Exam(MSPF)	About the course: MSP® - Managing Successful Programmes creates a structured framework for organizations of all sizes and from all sectors to improve practices, offer better services and more effectively prepare for the future. It is a best practice guide that provides and maintains a strategic view over the set of projects, aligning and co-ordinating them within a programme of business change in support of specific business strategies. MSP® Passport is an accredited eLearning package for MSP® - Managing Successful Programmes. Course Objectives: - Provide Delegates with an understanding of the benefits and principles underlying a structured approach to programme management - Apply the principles of MSP® to a programme within a work environment - Operate effectively with colleagues and managers within a structured programme and project management environment - Enable delegates to understand the MSP® framework to be prepared to sit the APM Group MSP® Foundation and Practitioner exams. Success in the Foundation & Practitioner Exams provides candidates with the pre-requisites required to sit the MSP® Advanced Practitioner exam (separate course). Benefits: - Can be used in harmony with other Best Management Practice guidance, such as PRINCE2® and M_o_R® and any international or internal organizational standards - Highly suitable for business transformation and political/societal change - Accommodates high levels of complexity, ambiguity and risk - MSP Principles can be applied to any change, whatever level of its focus, or nature of outcomes - Programmes are always planned and managed with an end in mind. Package Content: - 12 modules with associated interactive and video presented lessons - Notes to support each lesson - Module level exam simulation directly aligned to the MSP® Syllabus - Online support, forums, chat and progress reports - MSP® Foundation exam simulations - Interactive exercises to consolidate the learning - Extensive Exam Approaches module to support your exam preparation. Learning Modules: - Getting Started - Introduction to MSP - Organization and Programme Office - Vision - Leadership and Stakeholder Engagement - Benefits Management - Blueprint Design and Delivery - Planning and Control - The Business Case - Risk and Issue Management - Quality and Assurance Management - Transformational Flow - Examination Approaches All modules include: · Interactive Tasks · Visualisation Mind Maps · Foundation & Practitioner Exam Simulations Exams/Qualification Info Foundation: 1 hour, closed book, 75 multiple-choice questions. Practitioner: 2½ hours, open book (MSP® manual only), 8 scenario- based objective test questions. Passing the exam will give you an internationally recognised professional qualification. How do I book my exams? To book the online exam, please contact ExamAdmin@spoce.com before the end date of your course. Exams must be taken before your course expires. Please provide your name, email, course name and course end date. You will then be contacted with the relevant information. Exams are provided online using a remote proctoring system.	895.00	01/04/2022	05/04/2022	4
	MSP® Programme Management - Foundation and Practitioner + Official Exam(MSPFPE)	About the course: MSP® - Managing Successful Programmes creates a structured framework for organizations of all sizes and from all sectors to improve practices, offer better services and more effectively prepare for the future. It is a best practice guide that provides and maintains a strategic view over the set of projects, aligning and co-ordinating them within a programme of business change in support of specific business strategies. MSP® Passport is an accredited eLearning package for MSP® - Managing Successful Programmes. It covers the syllabus and competencies for both Foundation as well as Practitioner level study and qualification. SPOCE's self-study aims to provide you with a straight forward route to becoming a fully certificated Registered Practitioner in your own time and at your own pace. Course Objectives - Provide Delegates with an understanding of the benefits and principles underlying a structured approach to programme management - Apply the principles of MSP® to a programme within a work environment - Operate effectively with colleagues and managers within a structured programme and project management environment - Enable delegates to understand the MSP® framework to be prepared to sit the APM Group MSP® Foundation and Practitioner exams. Success in the Foundation & Practitioner Exams provides candidates with the pre-requisites required to sit the MSP® Advanced Practitioner exam (separate course). Designed For Any organisation or individual seeing the need for a controlled approach to managing its programmes. The course is suitable for programme managers, experienced project managers, programme support team members and senior managers from any discipline. Benefits - Can be used in harmony with other Best Management Practice guidance, such as PRINCE2® and M_o_R® and any international or internal organizational standards - Highly suitable for business transformation and political/societal change - Accommodates high levels of complexity, ambiguity and risk - MSP Principles can be applied to any change, whatever level of its focus, or nature of outcomes - Programmes are always planned and managed with an end in mind. Package Content 12 modules with associated interactive and video presented lessons Notes to support each lesson and references to the MSP® Manual Module level exam simulation directly aligned to the MSP® Syllabus Online support, forums, chat and progress reports MSP® Foundation and Practitioner exam simulations Interactive exercises to consolidate the learning Extensive Exam Approaches module to support the “Objective Testing” Practitioner exam. Learning Modules: - Getting Started - Introduction to MSP - Organization and Programme Office - Vision - Leadership and Stakeholder Engagement - Benefits Management - Blueprint Design and Delivery - Planning and Control - The Business Case - Risk and Issue Management - Quality and Assurance Management - Transformational Flow - Examination Approaches All modules include: · Interactive Tasks · Visualisation Mind Maps · Foundation & Practitioner Exam Simulations Exams/Qualification Info Foundation: 1 hour, closed book, 75 multiple-choice questions. Practitioner: 2½ hours, open book (MSP® manual only), 8 scenario- based objective test questions. Passing the exams will give you internationally recognised professional qualifications. How do I book my exams? To book the online exam, please contact ExamAdmin@spoce.com before the end date of your course. Exams must be taken before your course expires. Please provide your name, email, course name and course end date. You will then be contacted with the relevant information. Exams are provided online using a remote proctoring system.	1495.00	01/04/2022	05/04/2022	4
	ITIL® 4 Foundation Course + Official Exam(ITIL4)	Course Overview: This ITIL Foundation course will enable you to: - Understand the key concepts of service management - Understand how the ITIL guiding principles can help an organisation adopt and adapt service management - Understand the four dimensions of service management - Understand the purpose and components of the ITIL service value system - Understand the activities of the service value chain, and how they interconnect - Know the purpose and key terms of 15 ITIL practices - Understand 7 ITIL practices This ITIL® 4 Foundation course is designed to give delegates a comprehensive understanding of the ITIL® framework and its role in modern ITSM. Certification / Exam This course provides the background knowledge for the related certification exam (which learners must pass in order to achieve the formal Certification). The cost of the exam is included in the course price. Following enrolment, the learner details (name, email, organisation) are forwaded to the course publisher to add to their approved candidates list. The learner may subsequently book their exam (see below for details of the booking process). Modules: - Introduction - Key Concepts of Service Management - The Four Dimensions of Service Management - The ITIL® Service Value System - The ITIL® Guiding Principles - The Service Value Chain - General Management Practices - Service Management Principles - Technical Management Principles ITIL®4 Foundation is suitable for: Those who require a basic understanding of the ITIL framework Those who want to understand how ITIL can be used to enhance IT service management IT professionals or others working within an organisation that has adopted ITIL. Exam Booking and Format: To book the online exam, please contact exams@trainingbytesize.com before the end date of your course. Please provide your name, email, course name and course end date. You will then be contacted with the relevant information. Please note that there is a £25+ VAT fee for exam cancellation or rescheduling. Multiple choice 40 questions per paper 26 marks required to pass (out of 40 available) – 65% 60 minutes duration Closed book	895.00	01/04/2022	05/04/2022	7
	Service Desk Analyst (SDA) + Official Exam(SDA)	Introduction: In the ever-changing world of IT, Service Desk Analysts are often at the forefront of helping companies secure and future-proof their IT services. Whether you’re an engineer, specialist or manager, you can benefit from completing a Service Desk Analyst Training Course. This course is accredited by the Service Desk Institute (SDI); they provide a professional introduction to Service Desk principles, application and best practice. As an employer, your team will benefit from gaining skills, knowledge and a rich understanding of how a successful Service Desk should operate. For individuals, gaining a Service Desk Analyst Certification that’s endorsed by the SDI will enhance your job prospects and provide solid opportunities for career progression. By achieving a SDI certification you will: - Demonstrate to an employer that you understand the best practice standards for your role; - Have the knowledge, skills and competences to apply your understanding on a day-to-day basis; - Positively impact the efficient running of a service desk. Certification / Exam This course provides the background knowledge for the related certification exam (which learners must pass in order to achieve the formal Certification). The cost of the exam is included in the course price. Following enrolment, the learner details (name, email, organisation) are forwaded to the course publisher to add to their approved candidates list. The learner may subsequently book their exam (see below for details of the booking process). The Service Desk Analyst exam is based on the SDI standard. The SDI qualification is an open qualification standard. SDI is the administrator, facilitator and arbitrator of the standards. The exams are independently administered and proctored. Training Bytesize’s courses are accredited by APM Group International. Course Syllabus Lesson 1 - Roles and Responsibilities Lesson 2 - Relationship Management Lesson 3 - Effective Communication Skills and Competencies Lesson 4 - Problem Solving Lesson 5 - Effective Rapport and Conflict Management Skills Lesson 6 - Effective Process Management Lesson 7 - IT Service Management Lesson 9 - Quality Management for the Service Desk Lesson 10 - Service Desk Technologies Lesson 11 - Tools and Technologies Learning Outcomes At the end of this course you will be able to: - Explain the four key concepts that describe the required skills, competencies and knowledge for the service desk analyst - Summarize the role and responsibilities of the service desk - Demonstrate the attributes, skills and knowledge required to fulfill the role effectively - Recognize when to use those attributes, skills and knowledge to deal effectively with a variety of situations - Explain how to better identify customers’ needs and motivations - Recognize the benefits of teamwork - Demonstrate the skills for handling difficult situations - Recognize the need for effective and well thought out processes and procedures - Describe the key IT service management processes in the areas where the service desk has clear responsibilities - Recognize the importance and benefits of having service level agreements, operational level agreements and underpinning contracts in place - Recognize the value and benefits of customer satisfaction surveys - Identify the need for, and value of, metrics in the service desk environment - Describe some of the available tools and technologies for service desk staff and customers to use - Summarize how to effectively use social media tools in the service desk - Be prepared for taking the service desk and support analyst examination Target Audience The SDA qualification course is for front-line IT service and support analysts with some experience in a first-line or second-line service desk environment. This course will help analysts who are looking to grow in their role and gain a recognized qualification in their profession, develop practical skills while earning a certificate that endorses their commitment and knowledge. Examples of professional job titles include: Support Analyst Service Desk Analyst First-line Analyst Second-line Analyst Client Support Technician/Consultant Desktop Support Analyst Customer Support Officer Technical Support Analyst Service Centre Analyst Exam format and booking To book the online exam, please contact exams@trainingbytesize.com before the end date of your course. Please provide your name, email, course name and course end date. You will then be contacted with the relevant information. Please note that there is a £25+ VAT fee for exam cancellation or rescheduling. The exam format is as follows. 1 Hour 60 computer-based, multiple-choice questions Designed to test your knowledge and understanding of the official SDI standards The course on this page is offered by Training Bytesize, an Accredited Training Organisation of The APM Group Ltd.	895.00	01/04/2022	05/04/2022	7
	Certified Information Privacy Professional / Europe (CIPP/E) - Virtual(CIPP/E)	Data Is One Of Your Most Valuable Assets: Every day it is being accessed, shared, managed and transferred by people in your organisation—in all departments and at all levels. Unless your employees have a solid understanding of the considerations and challenges involved in managing data, you risk a data breach, diminished customer trust and possible enforcement action. IAPP training can provide your staff with the knowledge they need to help you meet your privacy programme goals of reduced risk, improved compliance, enhanced brand loyalty and more. The IAPP offers privacy and data protection training programmes specifically designed to extend that knowledge to those on your team requiring a solid understanding of privacy principles and practices. In order to help you drive privacy knowledge across your organisation, our comprehensive and flexible programmes can be suited to your specific needs and availability. EUROPEAN DATA PROTECTION: This training is an opportunity to learn about critical privacy concepts that are also integral to the CIPP/E exam. While not purely a ‘test prep’ course, this training is appropriate for professionals who plan to certify, as well for those who want to deepen their data protection knowledge. Both the training and the exam are based on the same body of knowledge. Modules: Module 1: Data protection laws Introduces key European data protection laws and regulatory bodies, describing the evolution toward a harmonised legislative framework. Module 2: Personal data Defines and differentiates between types of data as defined by the GDPR, including personal, anonymous, pseudonymous and special categories. Module 3: Controllers and processors Describes the roles and relationships of controllers and processors as defined by the GDPR. Module 4: Processing personal data Defines data processing and GDPR processing principles, explains the application of the GDPR and outlines the legal grounds for processing personal data. Module 5: Data subject rights Describes data subject rights, applications of rights, and controller and processor obligations as set out in the GDPR. Module 6: Information provision obligations Explains controller obligations for providing information about data processing activities to data subjects and supervisory authorities as set out in the GDPR. Module 7: International data transfers Outlines options and obligations under the GDPR for transferring data outside the European Economic Area, including adequacy decisions and appropriate safeguards and derogations. Module 8: Compliance considerations Discusses the applications of European data protection laws, legal bases and compliance requirements for processing personal data in practice, including employers processing employee data, surveillance, direct marketing, and internet technology and communications. Module 9: Security of processing Discusses considerations and duties of controllers and processors for ensuring the security of personal data and GDPR specifications for providing notification of data breaches. Module 10: Accountability Investigates accountability requirements, including data protection management systems, data protection impact assessments, data protection policies and the role of the data protection officer. Module 11: Supervision and enforcement Describes the role, powers and procedures of supervisory authorities; the composition and tasks of the European Data Protection Board; the role of the European Data Protection Supervisor; and remedies, liabilities and penalties for noncompliance as set out in the GDPR. WHO SHOULD ATTEND? •Anyone who uses, processes and maintains personal data in compliance with the GDPR. •Data Protection Officers. •Data Protection Lawyers. •Records Managers. •Information Officers. •Compliance Officers. •Human Resource Officers. WHAT WILL YOU LEARN? •The basics of European data protection. •Details of the GDPR’s essential elements. •Major regulatory bodies, supervisory authorities and their powers.	1450.00	13/04/2022	14/04/2022	8
	Certified Information Privacy Manager (CIPM) - Virtual(CIPM)	PRIVACY PROGRAM MANAGEMENT: This training is a robust, interactive opportunity to learn about critical privacy concepts that are also integral to the CIPM exam. While not purely a “test prep” course, this training is appropriate for professionals who plan to certify, as well for those who want to deepen their privacy knowledge. Both the training and the exam are based on the same body of knowledge. CIPM: Operations The CIPM is the world's first and only certification in privacy programme management. The Certified Information Privacy Manager (CIPM) shows you know how to make privacy work for your operation. With a CIPM, you are a proven pro at: - Structuring a privacy team - Developing and implementing a privacy programme framework - Knowing how to maintain the privacy programme operational life cycle MODULES: Module 1: Introduction to privacy program management Identifies privacy program management responsibilities and describes the role of accountability in privacy program management. Module 2: Privacy governance Examines considerations for developing and implementing a privacy program, including the position of the privacy function within the organization, role of the DPO, program scope and charter, privacy strategy, support and ongoing involvement of key functions and privacy frameworks. Module 3: Applicable laws and regulations Discusses the regulatory environment, common elements across jurisdictions and strategies for aligning compliance with organizational strategy. Module 4: Data assessments Relates practical processes for creating and using data inventories/maps, gap analyses, privacy assessments, privacy impact assessments/data protection impact assessments and vendor assessments. Module 5: Policies Describes common types of privacy-related policies, outlines components and offers strategies for implementation. Module 6: Data subject rights Discusses operational considerations for communicating and ensuring data subject rights, including privacy notice, choice and consent, access and rectification, data portability, and erasure. Module 7: Training and awareness Outlines strategies for developing and implementing privacy training and awareness programs. Module 8: Protecting personal information Examines a holistic approach to protecting personal information through privacy by design. Module 9: Data breach incident plans Provides guidance on planning for and responding to a data security incident or breach. Module 10: Monitoring and auditing program performance Relates common practices for monitoring, measuring, analyzing and auditing privacy program performance. WHO SHOULD ATTEND? - Anyone involved with data protection processes and programs - Data Protection Officers - Data Protection Managers - Auditors - Legal Compliance Officers - Security Managers - Information Managers WHAT YOU WILL LEARN - How to create a privacy program framework - Key global data protection laws and how to comply with them - Processes to develop and implement data inventories, maps, assessments and more - The benefits of privacy training and awareness programs - How to plan and respond to data security incidents and breaches - Privacy program metrics and audits	1490.00	14/04/2022	14/04/2022	8